100% Pass Quiz 2025 Newest 100-150: Reliable Cisco Certified Support Technician (CCST) Networking Exam Pattern
100% Pass Quiz 2025 Newest 100-150: Reliable Cisco Certified Support Technician (CCST) Networking Exam Pattern
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Cisco Certified Support Technician (CCST) Networking Sample Questions (Q12-Q17):
NEW QUESTION # 12
In the network shown in the following graphic, Switch1 is a Layer 2 switch.
PC-A sends a frame to PC-C. Switch1 does not have a mapping entry for the MAC address of PC-C. Which action does Switch1 take?
- A. Switch1 sends an ARP request to obtain the MAC address of PC-C.
- B. Switch1 queries Switch2 for the MAC address of PC-C.
- C. Switch1 drops the frame and sends an error message back to PC-A.
- D. Switch1 floods the frame out all active ports except port G0/1.
Answer: D
Explanation:
Understanding How Layer 2 Switches Handle Unknown MAC Addresses
Switches operate at Layer 2 (Data Link Layer) of the OSI model and maintain a MAC address table (CAM table) to forward frames efficiently.
* When a switch receives a frame, it checks its MAC address table to see if it knows the destination MAC address.
* If the destination MAC address is not in the table (meaning the switch does not know which port leads to PC-C), the switch follows the flooding behavior.
What Happens When Switch1 Receives a Frame from PC-A to PC-C?
* Switch1 checks its MAC table:
* The source MAC (PC-A) is recorded in the table on port G0/1.
* The destination MAC (PC-C) is not in the table.
* Switch1 does not know where PC-C is:
* It floods the frame out of all active ports except the port it was received on (G0/1).
* This means the frame is sent to:
* Switch2 (via G0/23)
* PC-B (via G0/2)
* Switch2 receives the frame and follows the same process:
* If Switch2 has PC-C's MAC in its table, it forwards the frame appropriately.
* If not, it floods the frame again until PC-C replies.
* Once PC-C responds, Switch1 and Switch2 learn its MAC address and update their tables.
Why Other Options Are Incorrect:
# A. Switch1 queries Switch2 for the MAC address of PC-C.
* Incorrect: Switches do not query other switches directly for MAC addresses. Instead, they rely on learning MAC addresses dynamically through frame forwarding.
# B. Switch1 drops the frame and sends an error message back to PC-A.
* Incorrect: Switches do not drop frames for unknown MAC addresses. Instead, they flood the frames out all ports except the incoming port.
# D. Switch1 sends an ARP request to obtain the MAC address of PC-C.
* Incorrect:
* ARP (Address Resolution Protocol) is only used to resolve IP addresses to MAC addresses.
* Since PC-A is sending a frame (Layer 2), not an IP packet (Layer 3), ARP is not involved here.
Conclusion
Since Switch1 does not know the destination MAC address, it floods the frame out all active ports except the port it was received on. This is the default behavior of Layer 2 switches when they encounter an unknown MAC address.
Thus, the correct answer is:# C. Switch1 floods the frame out all active ports except port G0/1.
References
* Cisco CCNA 200-301 Official Guide - MAC Address Table & Frame Forwarding
* RFC 894 - Standard for Ethernet Frame Forwarding
* Cisco Networking Essentials - Switch Flooding Behavior
NEW QUESTION # 13
Which two pieces of information should you include when you initially create a support ticket? (Choose 2.)
- A. The actions taken to resolve the fault
- B. A detailed description of the fault
- C. The description of the top-down fault-finding procedure
- D. Details about the computers connected to the network
- E. A description of the conditions when the fault occurs
Answer: B,E
Explanation:
* Statement A: "A detailed description of the fault." This is essential for support staff to understand the nature of the problem and begin troubleshooting effectively.
* Statement C: "A description of the conditions when the fault occurs." This helps in reproducing the issue and identifying patterns that might indicate the cause of the fault.
* Statement B: "Details about the computers connected to the network." While useful, this is not as immediately critical as understanding the fault itself and the conditions under which it occurs.
* Statement D: "The actions taken to resolve the fault." This is important but typically follows the initial report.
* Statement E: "The description of the top-down fault-finding procedure." This is more of a troubleshooting methodology than information typically included in an initial support ticket.
References:
* Best Practices for Submitting Support Tickets: Support Ticket Guidelines
NEW QUESTION # 14
Examine the connections shown in the following image. Move the cable types on the right to the appropriate connection description on the left. You may use each cable type more than once or not at all.
Answer:
Explanation:
Explanation:
Based on the image description provided, here are the cable types matched with the appropriate connection descriptions:
Connects Switch S1 to Router R1 Gi0/0/1 interface Cable Type: = Straight-through UTP Cable Connects Router R2 Gi0/0/0 to Router R3 Gi0/0/0 via underground conduit Cable Type: = Fiber Optic Cable Connects Router R1 Gi0/0/0 to Router R2 Gi0/0/1 Cable Type: = Crossover UTP Cable Connects Switch S3 to Server0 network interface card Cable Type: = Straight-through UTP Cable The choices are based on standard networking practices where:
* Straight-through UTP cables are typically used to connect a switch to a router or a network interface card.
* Fiber optic cables are ideal for long-distance, high-speed data transmission, such as connections through an underground conduit.
* Crossover UTP cables are used to connect similar devices, such as router-to-router connections.
These matches are consistent with the color-coded cables in the image: green for switch connections, yellow for router-to-router connections within the same rack, and blue for inter-rack connections. The use of these cables follows the Ethernet cabling standards.
* Connects Switch S1 to Router R1 Gi0/0/1 interface:
* Cable Type: Straight-through UTP Cable
* Explanation: A straight-through UTP cable is typically used to connect different types of devices, such as a switch to a router.
* Connects Router R2 Gi0/0/0 to Router R3 Gi0/0/0 via underground conduit:
* Cable Type: Fiber Optic Cable
* Explanation: Fiber optic cables are used for long-distance connections, such as those through an underground conduit between buildings.
* Connects Router R1 Gi0/0/0 to Router R2 Gi0/0/1:
* Cable Type: Crossover UTP Cable
* Explanation: A crossover UTP cable is typically used to connect similar devices directly, such as router to router connections.
* Connects Switch S3 to Server0 network interface card:
* Cable Type: Straight-through UTP Cable
* Explanation: A straight-through UTP cable is typically used to connect a switch to an end device, such as a server.
* Straight-through UTP Cable: Used to connect different devices (e.g., switch to router, switch to server).
* Crossover UTP Cable: Used to connect similar devices directly (e.g., router to router, switch to switch).
* Fiber Optic Cable: Used for long-distance and high-speed connections, often between buildings or data centers.
References:
* Network Cable Types and Uses: Cisco Network Cables
* Understanding Ethernet Cabling: Ethernet Cable Guide
NEW QUESTION # 15
DRAG DROP
Move each protocol from the list on the left to its correct example on the right.
Answer:
Explanation:
Explanation:
The correct matching of the protocols to their examples is as follows:
DHCP: Assign the reserved IP address 10.10.10.200 to a web server at your company.
DNS: Perform a query to translate companypro.net to an IP address.
ICMP: Perform a ping to ensure that a server is responding to network connections.
Here's how each protocol corresponds to its example:
DHCP (Dynamic Host Configuration Protocol) is used to assign IP addresses to devices on a network.
In this case, DHCP would be used to assign the reserved IP address 10.10.10.200 to a web server.
DNS (Domain Name System) is used to translate domain names into IP addresses. Therefore, to translate companypro.net to an IP address, DNS would be utilized.
ICMP (Internet Control Message Protocol) is used for sending error messages and operational information indicating success or failure when communicating with another IP address. An example of this is using the ping command to check if a server is responding to network connections.
These protocols are essential for the smooth operation of networks and the internet.
Perform a query to translate companypro.net to an IP address.
DNS (Domain Name System): DNS is used to resolve domain names to IP addresses.
Assign the reserved IP address 10.10.10.200 to a web server at your company.
DHCP (Dynamic Host Configuration Protocol): DHCP is used to assign IP addresses to devices on a network.
Perform a ping to ensure that a server is responding to network connections.
ICMP (Internet Control Message Protocol): ICMP is used by network devices to send error messages and operational information, and it is the protocol used by the ping command.
DNS (Domain Name System): DNS translates human-friendly domain names like "companypro.net" into IP addresses that computers use to identify each other on the network.
DHCP (Dynamic Host Configuration Protocol): DHCP automatically assigns IP addresses to devices on a network, ensuring that no two devices have the same IP address.
ICMP (Internet Control Message Protocol): ICMP is used for diagnostic or control purposes, and the ping command uses ICMP to test the reachability of a host on an IP network.
Reference: DNS Basics: What is DNS?
DHCP Overview: What is DHCP?
ICMP and Ping: Understanding ICMP
NEW QUESTION # 16
An engineer configured a new VLAN named VLAN2 for the Data Center team. When the team tries to ping addresses outside VLAN2 from a computer in VLAN2, they are unable to reach them.
What should the engineer configure?
- A. Default gateway
- B. Static route
- C. Additional VLAN
- D. Default route
Answer: A
Explanation:
When devices within a VLAN are unable to reach addresses outside their VLAN, it typically indicates that they do not have a configured path to external networks. The engineer should configure a default gateway for VLAN2. The default gateway is the IP address of the router's interface that is connected to the VLAN, which will route traffic from the VLAN to other networks12.
Reference: =
* Understanding and Configuring VLAN Routing and Bridging on a Router Using the IRB Feature
* VLAN 2 not able to ping gateway - Cisco Community
* VLANs: Virtual Local Area Networks (VLANs) logically segment network traffic to improve security and performance. Devices within the same VLAN can communicate directly.
* Default Gateway: For devices in VLAN2 to communicate with devices outside their VLAN, they need a default gateway configured. The default gateway is typically a router or Layer 3 switch that routes traffic between different VLANs and subnets.
* Additional VLAN: Not needed in this scenario as the issue is related to routing traffic outside VLAN2, not creating another VLAN.
* Default Route: While a default route on the router may be necessary, the primary issue for devices within VLAN2 is to have a configured default gateway.
* Static Route: This is used on routers to manually specify routes to specific networks but does not address the need for a default gateway on the client devices.
Reference:
* Cisco VLAN Configuration Guide: Cisco VLAN Configuration
* Understanding and Configuring VLANs: VLANs Guide
NEW QUESTION # 17
......
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